常见问题FAQ

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ViPicks takes no commission: nothing we charge is a percentage of your item price. Each order carries one service fee per seller, kept as low as we can to balance what building ViPicks costs against keeping buyers and sellers satisfied, and adjusted continuously as that balance changes. When the buyer pays for postage, you and the buyer each pay half of the fee and of the cheapest postage your listing offers; a faster service the buyer chooses is theirs, and when you offer free shipping, you cover both. There are no listing fees or monthly subscriptions.

It depends on the delivery level you pick and where it is going, so we do not quote a flat time. At checkout each level that can carry your order shows the courier, the price, and an estimate in business days counted from your order: the seller's time to send it plus the courier's time in transit, which the information icon beside it shows separately. When either part is unknown, no estimate is shown. The cheapest level promises no date — any time beside it is an estimate — and says so.

Yes! ViPicks supports both new and second-hand items. Just make sure to accurately describe the condition of your item.